Privacy Policy

Avance Supply Chain Inc. ("our site", "this service", "we", "us", or "our") is committed to protecting the privacy of individuals who visit our online platform and who use our logistics and supply chain services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. We are based at 13614 Mountainview ct, Herndon, Virginia, 20171.

Information We Collect

We collect various types of information to provide and improve our logistics and supply chain services to you. This includes:

• Personal Identification Information: Name, address, email address, phone number, and company details when you inquire about or use our services.
• Logistics and Transactional Data: Details about your shipments, tracking information, invoicing details, and other information necessary for providing transportation logistics and supply chain management.
• Technical Data: IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services.
• Communication Data: Records of your correspondence with us, such as emails, phone calls, or chat communications.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and manage our logistics, transportation, and supply chain services.
• To process your transactions and manage your accounts.
• To communicate with you regarding your inquiries, services, or support requests.
• To improve and personalize your experience on our online platform.
• To monitor and analyze trends, usage, and activities in connection with our services.
• To detect, prevent, and address technical issues, fraud, or other illegal activities.
• To comply with legal and regulatory obligations.
• For internal business purposes, such as data analysis, auditing, and research to improve our service offerings.

Disclosure of Your Information

We may share your information with third parties in certain situations:

• Service Providers: We may engage third-party companies and individuals to facilitate our services (e.g., freight carriers, warehouse operators, IT service providers), to provide the service on our behalf, or to assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfers: If Avance Supply Chain Inc. is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
• Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation
  • Protect and defend the rights or property of Avance Supply Chain Inc.
  • Prevent or investigate possible wrongdoing in connection with the service
  • Protect the personal safety of users of the service or the public
  • Protect against legal liability

Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your Personal Data from unauthorized access, use, alteration, or disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights (GDPR and Other Laws)

Depending on your location and applicable law, you may have the following data protection rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact information provided below.

Children's Privacy

Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By mail: Avance Supply Chain Inc., 13614 Mountainview ct, Herndon, Virginia, 20171
• By phone: +1 (540) 452-0141